A
One moment…
One moment…
Four small steps, plain English throughout, and a real person a message away. Below is everything you need to know — and if it isn't, please write to us.
The four steps
You can stop at any point and come back when you're ready. We'll keep your place.
Pick the United States, the United Kingdom, Canada, or Australia. Every letter, every address, and every piece of guidance is then tailored to where you are.
Notify a bank. Close an account. Claim life insurance. Tell a pension provider. Six calm starting points — pick one, you can do the rest later.
Plain English, one question at a time. Sensitive details like account numbers are encrypted in your private vault before they leave your browser.
A clear, warm letter is written for you. Download it as a PDF, save it to your vault, and send it when you're ready — by post or by email.
About 2 minutes
Per letter, one question at a time.
AES-256 encrypted
Sensitive details stay on your device.
US · UK · CA · AU
Tailored to your country's law.
Save & return
Your place is kept, even weeks later.
Frequently asked
Plain answers, no jargon. If your question isn't here, please write to us — we'll add it.
We are real people, and we read every message. If you can't find what you need here, write to us — we'll be glad to help.
We reply within one business day. For urgent matters, mark your message urgent.